Solution Manager Online Training

In Maven IT Solutions, We are providing Solution Manager  Online Training with real time industry experts. For more information please contact us. 

     
 Contact     :   +1- 609-957-5258 (USA)
E-Mail ID   :   mavenitsolutions@gmail.com
Skype ID   :   mavenitsolutions


Solution Manager 7.1 course content

 SOLMAN Basics & ITSM-ChaRM Advanced SOLMAN Training:


Overview:
  • Overview - SOLMAN Functions and ITSM
  • SOLMAN Architecture  & Components 
  • CRM UI for ITSM/ChaRM
  • Transaction Types - Partner Functions - Profiles
Standard Configurations:
  • SOLMAN Initial Preparation & Basic Configuration
  • SOLMAN Managed System Setup
  • Activating Standard Monitoring and EWA
  • ITSM/ChaRM Standard Configuration
Extended Configuration for ITSM:
  • Extended ITSM Configuration - Automatic eMail Notification
  • Extended ITSM Configuration for Automatic Support Team Determination
  • Extended ITSM Configuration for SLA Management
 Extended Configuration for ChaRM:
  • CTS Configuration for ChaRM
  • Project Configuration for ChaRM - ChaRM Task Lists
  • Extended ChaRM Configuration for Workflow Modification
  • Extended ChaRM Configuration for Auto-eMail notification
  • ChaRM For Retrofit.
  • ITSM ChaRM Reporting
  • Standard Reporting Functionality for ITSM & ChaRM.

In Maven IT Solutions, We are providing Solution Manager Online Training with real time industry experts. For more information please contact us. 

Contact     :   +1- 609-957-5258 (USA)

E-Mail ID   :   mavenitsolutions@gmail.com

Skype ID   :   mavenitsolutions

16 comments:

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    I am looking for some advanced concepts also.

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